Terms of service

OVERVIEW

Welcome to La Tana del Bianconiglio!
The terms “we,” “us,” and “our” refer to La Tana del Bianconiglio.
La Tana del Bianconiglio operates this shop and website, including all information, content, features, tools, products, and services, in order to provide you — the customer — with a satisfying shopping experience (collectively, the “Services”).
La Tana del Bianconiglio is supported by Shopify, which enables us to provide these Services to you.

The following Terms and Conditions, together with any policies referenced herein (“Terms and Conditions of Service” or “Terms”), describe your rights and responsibilities when using our Services.

Please read these Terms and Conditions carefully, as they include important information about your legal rights and cover areas such as warranty limitations and liability exclusions.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and Conditions of Service and by our Privacy Policy [LINK].
If you do not agree with these Terms or the Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms and Conditions of Service, you confirm that you are of legal age in your state or province of residence, and that you have provided consent for any minors under your responsibility to use the Services on devices you own, purchase, or manage.

To use the Services — including browsing the online shop or purchasing our products and services — you may be required to provide certain information such as your email address, billing, payment, and shipping details.
You declare and guarantee that all information you provide to our store is accurate, current, and complete, and that you have the rights necessary to provide such information.

You are solely responsible for your account activity and the protection of your account credentials. You may not transfer, sell, assign, or license your account to others.

SECTION 2 – OUR PRODUCTS

We strive to offer an accurate presentation of our products and services in our online stores.
However, the display of product colors and appearance may vary depending on the device you use to access the shop, as well as its settings and configuration.

We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is described or shown online.

All product descriptions are subject to change at any time without notice and at our discretion.
We reserve the right to discontinue any product at any time and to limit product quantities offered to any individual, geographic area, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.
La Tana del Bianconiglio reserves the right to accept or reject your order at its sole discretion for any reason.
Your order is not confirmed until La Tana del Bianconiglio sends an order confirmation.

Before accepting an order, we must receive and process payment. Please check your order carefully before submitting it, as La Tana del Bianconiglio may not be able to accommodate cancellation requests after acceptance.In the event of refusal, modification, or cancellation of an order, we will notify you via the email address, billing address, and/or phone number you provided at checkout.

Your purchases are subject to return or exchange only in accordance with our Refund Policy.You declare and guarantee that you are purchasing products for personal or household use and not for resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and offers are subject to change without notice.
The price charged for a product or service will be the price in effect at the time of order submission, and it will be shown in your order confirmation email.

Unless otherwise stated, listed prices do not include taxes, customs duties, or shipping, handling, and import costs.Prices shown in our online store may differ from those in physical stores or in third-party-managed online stores.
From time to time, we may offer promotions affecting prices, which are subject to separate terms and conditions independent from these Terms.
In case of conflict between an offer’s terms and these Terms, the offer’s terms prevail.

For all purchases, you agree to provide accurate, up-to-date, and complete information regarding your purchase, payment, and account.
You agree to promptly update your account and other details — including your email address, and credit card numbers and expiration dates — so that we can complete transactions and contact you as necessary.

You declare and guarantee that:
(i) the credit card details you provide are true, correct, and complete;
(ii) you are authorized to use the card for purchases;
(iii) all charges will be honored by your card issuer; and
(iv) you will pay the charges incurred, including shipping, handling, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays.
All delivery times are estimates only and not guaranteed.
We are not liable for delays caused by shipping carriers, customs procedures, or events beyond our control.Once the products are handed over to the carrier, ownership and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content included in or made available through our Services — such as text, graphics, logos, images, audio clips, digital downloads, and data compilations — is the property of La Tana del Bianconiglio or its licensors and is protected by international copyright, trademark, and other intellectual property laws.

The compilation of all content on this website is the exclusive property of La Tana del Bianconiglio and protected by copyright law.

No part of the Services or the content may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for commercial purposes without express written consent from La Tana del Bianconiglio.

SECTION 7 – THIRD-PARTY SERVICES

Certain content, products, and services available through our Services may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy of those sites, and we do not warrant or assume any liability for third-party materials or websites, or for any other materials, products, or services of third parties.

You should carefully review the policies and practices of third parties and ensure you understand them before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 8 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example, contest entries), or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials — whether online, by email, by postal mail, or otherwise (collectively, “comments”) — you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right.
You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy.
We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, available at [link to Privacy Policy].
By using the Services, you consent to our collection and use of information as set forth in that policy.

SECTION 10 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.
No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 11 – PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall La Tana del Bianconiglio, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 13 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless La Tana del Bianconiglio and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 14 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 15 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 16 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 17 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy.

SECTION 18 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
 cinzia.tanabianconiglio@gmail.com
 La Tana del Bianconiglio – Via Spiro Tipaldo Xydias, 3/a, Trieste (TS) 34125 – Italy